Event Agenda

From
10:00 AM
To
10:50 AM
Shop Owners & Managers
50 Minutes

Parts Mark-up for Independent Auto Repair Shops – Most Shops Are Leaving Tens of Thousands of Dollars on the Table

Cecil Bullard
The Institute
John Heller
Parts Tech
Shop Owners & Managers
50 Minutes

Marketing Your Auto Repair Shop

Chavelk De Los Santos
AutoLeap
Aneera Fareed
AutoLeap
Shop Owners & Managers
50 Minutes

Scaling Your Shop: Strategies for Growth and Stability

Greg Marchand
ShopPros
Service Advisors
50 Minutes

Turn Wasted Time Into Progress: Hitting Your Targets and Investing in Yourself

Paul Ackerman
Auto Ignite Management
From
11:00 AM
To
11:50 AM
50 Minutes

Fireside Chat

Rick Wagoner
General Motors
From
12:00 PM
To
12:50 PM
Shop Owners & Managers
50 Minutes

Demystifying Financial Statements: A Guide to Reading and Understanding Key Metrics

Bryan Stasch
ATI
Shop Owners & Managers
50 Minutes

Master the Multiverse: Unlocking Extraordinary Futures as a Multi-Shop Operator!

Michael Smith
The Institute
Service Advisors
50 Minutes

Maximizing Profits by Managing from the Counter

Sabrina Wilkerson
Elite
Shop Owners & Managers
50 Minutes

Building Trust with Millennial and Gen Z Customers

Amber Wright
AutoLeap
From
01:00 PM
To
01:50 PM
Shop Owners & Managers
50 Minutes

Keep Your Engine Running: Stress Management & Burnout Prevention

Sara Fraser
Auto Ignite Management
Tracy Capriotto
Remarkable Results Radio
Shop Owners & Managers
50 Minutes

Rising Costs & Shifting Demand: How Economic Pressures Are Reshaping Auto Repair

Amber Wright
AutoLeap
Mark Fuerbacher
Universal Imports of Rochester
G Jerry Truglia
Auto Clinic
Shop Owners & Managers
50 Minutes

The Foundations of Booking the Next Appointment

Murray Voth
RPM Training
From
02:00 PM
To
02:20 PM
20 Minutes

Entertainment Break

Amber Wright
AutoLeap
Stephanie
AutoLeap
From
02:30 PM
To
03:20 PM
Shop Owners & Managers
50 Minutes

Unifying Your Shop: Connecting Roles to Drive Success

Maryann Croce
Small Biz Vantage
Shop Owners & Managers
50 Minutes

Understanding the Difference Between Customer Satisfaction and Customer Experience

Alan Beech
Beech Consulting
Shop Owners & Managers
50 Minutes

Questions to Ask Yourself Before Opening an Automotive Repair Shop

Murray Voth
RPM Training
Service Advisors
50 Minutes

Objection Overruled!

Mark Seawell
The Institute
From
03:30 PM
To
04:20 PM
Shop Owners & Managers
50 Minutes

The Recruitment Advantage: Streamlined Hiring Process for Business Owners & Managers

Joelle Pollak
Promotive
Lisa Coyle
Promotive
Shop Owners & Managers
50 Minutes

From Wrenches to Wealth: Transitioning from Owner/Operator to Business Owner

Bryan Stasch
ATI
Shop Owners & Managers
50 Minutes

Making Your Shop Ready to Sell

Doug Callaghan
Elite
Service Advisors
50 Minutes

Service Advisor Success Formula: Driving Customer Retention and Shop Profitability

Greg Marchand
ShopPros
From
04:30 PM
To
05:00 PM
20 Minutes

After Party

Amber Wright
AutoLeap
Stephanie
AutoLeap